Tkpk9 com's Privacy Policy — Your data, your control

Welcome to tkpk9 com. To provide you with our services, we need to collect certain personal information. This privacy policy explains what that information is, why we collect it, where it is stored, and how it is kept secure.

Tkpk9 com complies with international data protection standards. As a Curacao eGaming licensed operator, we are required to adhere to a strict privacy framework.

This policy applies to the tkpk9 com website, mobile app, and all related services. By using the site, you are deemed to have accepted this policy.

Tkpk9 com collects two types of information — what you provide directly, and what is automatically recorded while you use the site.

• Information provided during registration is stored directly on our servers.
• We do not store your full payment card details — those are kept securely with the payment gateway.
• Documents submitted for account verification (NID photos) are stored in encrypted form.

Tkpk9 com uses your data only for lawful and necessary purposes. It is never used in any unauthorized or unrelated way.

• For account creation, management, and verification.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer service and support.
• To detect and prevent fraud, money laundering, and illegal activity.
• To support the implementation of our responsible gaming policy.
• To improve site performance and enhance the user experience.
• To send you relevant offers and promotions, with your consent.
• To meet legal obligations.

Tkpk9 com does not sell your data. However, in certain situations, it may be shared with trusted third parties — always under strict confidentiality agreements.

• Payment Provider: Mobile Pay, Nagad, Rocket, and bank — used solely to process transactions.
• Game Providers: Limited data used to manage game sessions.
• KYC services: Identity verification providers — for verification purposes only.
• Law enforcement agencies: When legally required by court order or government directive.
• Anti-fraud system: To regulatory authorities for fraud prevention and anti-money laundering compliance.

Cookies are small text files stored in your browser. tkpk9 com uses cookies to keep the site running smoothly and to improve your experience.

• All cookies except essential ones can be disabled from your browser settings.
• Disabling cookies may cause certain features of the site to not function properly.
• Tkpk9 com does not use third-party tracking cookies.

Tkpk9 com uses industry-standard technology and processes to protect your data. Our security framework operates across multiple layers.

• 256-bit SSL Encryption: All data transfers use the highest standard of encryption.
• Two-factor authentication (2FA): An added layer of security for account login.
• Firewall protection: Advanced firewall to prevent unauthorized access.
• Regular security audits: Regular system audits conducted by third parties.
• Restricted access: Only authorized staff have access to specific data.
• Data backup: Encrypted backups stored on secure servers.

As a tkpk9 com user, you have important rights over your own data. We respect these rights at all times.

To exercise any of these rights, support@tkpk9com.net. We typically respond within 30 business days.

Tkpk9 com strictly refrains from providing services to anyone under the age of 18. Age verification is mandatory during the registration process.

• We never knowingly collect personal information from minors.
• If we become aware that a minor has created an account, it will be closed immediately.
• Any data found to belong to a minor will be deleted immediately.

Tkpk9 com does not retain your data indefinitely. Once it is no longer needed, it is securely deleted.

• Active account data: retained for as long as the account remains active.
• Transaction records after account closure: retained for up to 5 years as required by law.
• KYC documents: retained for a maximum of 3 years after account closure.
• Log files and technical data: typically retained for 90 days.
• After marketing consent is withdrawn: deleted within 30 days.

Tkpk9 com may update this privacy policy when necessary. We will notify you before any significant changes take effect.

• The date of any changes will be updated at the top of this page.
• For significant changes, a notice will be sent to your registered email address.
• Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.
• To request a previous version, please contact support.

For any privacy-related questions or data deletion requests, please contact our Data Protection Team directly.

• Email: privacy@tkpk9com.net
• General support: support@tkpk9com.net
• Live chat: available at the bottom-right corner of the site
• Response time: typically 3–5 business days